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New Jorge Chávez international airport: operating under standard conditions

• Initial phase of learning and implementation of actions to optimise the travel experience.
• A total of 312,584 passengers were transported on 2,240 scheduled flights.

 

At a press conference held yesterday at the Ministry of Transport and Communications (MTC), with the participation of Juan José Salmón, CEO of Lima Airport Partners (LAP); Donald Castillo, Director of the Directorate General of Civil Aviation (DGAC); Verónica Zambrano, President of Ositrán; and representatives from the National Migration Authority, Armando García, and the Urban Transport Authority (ATU), David Hernández, an update was presented as of 5 June regarding the start of operations at the new terminal of Jorge Chávez International Airport.

 

Juan José Salmón, CEO of LAP, emphasised that launching a new terminal of this scale requires extensive collaboration and coordination across the entire airport community. He noted that the challenges experienced during the first days of operation are inherent to the complexity of commissioning such infrastructure. In this regard, he reaffirmed LAP’s full compliance with contractual obligations and its commitment to adhere to the current legal framework of the Jorge Chávez Airport concession.

 

“LAP’s commitment is clear: to honour the concession contract, take full responsibility, and continuously improve. We learn from every situation with the aim of offering Peruvians and visitors an airport of the highest standard,” Salmón stated.

 

On its very first day, the new terminal welcomed approximately 50,000 passengers. In the days that followed, the passenger flow increased to a daily average of 70,000 people and 500 flights. As of 5 June, the cumulative total reached 312,584 passengers, 2,240 aircraft movements (arrivals and departures), and 80,000 processed bags. Furthermore, in these first five days, there has been an improvement in security screening times, which have reduced from 26 seconds to 19 seconds. “We are now operating under standard conditions, and punctuality levels are equivalent to those of the previous terminal,” a LAP representative confirmed.

 

Regarding the fuel-related incident that occurred on the second day of operations, LAP clarified that it was not an issue of fuel supply or distribution, but rather a temporary operational limitation. This affected only 3% of a total of 539 flights, and the situation has since been fully resolved.

 

In terms of accessibility, LAP has been working closely with the Urban Transport Authority (ATU), which has deployed 60 staff members to assist users of the AeroDirecto transport service, which has seen high demand. In terms of security, the new terminal is supported by 90 private security personnel, more than 70 members of the National Police, and constant support from the airport police station.

 

Additionally, improvements are being implemented in terminal signage, with the use of clear language to better guide passengers, particularly in access and transit areas. Monitoring of administrative offices has been strengthened following recent incidents, with maintenance staff now on permanent standby 24 hours a day, seven days a week.

 

To further enhance the passenger experience, the number of passenger service assistants has been increased by 40.

 

LAP reiterates its commitment to continuous improvement. Every lesson learned during this initial phase strengthens its mission to deliver a modern, efficient, and safe airport. The company will continue to work in close coordination with all relevant entities to ensure an increasingly satisfactory travel experience for all users.

 

                                                                                                                                                                                                                                Callao, 7 june 2025

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In accordance with the provisions of the second paragraph of subparagraph c) of paragraph 6.3 of Article 6 of Legislative Decree No. 1372 paragraph 6.3, article 6, paragraph 6.3 of Legislative Decree No. 1372 and in paragraph 7.3 of article 7 of Supreme Decree No. 003-2019-EF. 003-2019-EF, it is hereby communicated that LIMA AIRPORT PARTNERS S.R.L. has made the reasonable reasonable mechanisms to obtain the information from the beneficiary final of the beneficiary final, considering the criteria of ownership and control control criteria provided for in paragraphs a) and b) of paragraph 4.1 of Article 4 of article 4 of Legislative Decree 1372 and in paragraphs 5.1 to 5.4 of its 5.4 of its Regulations and documented these, respectively. Without However, it has not been possible to identify the final beneficiary under the criteria indicated in the preceding paragraph. the criteria indicated in the preceding paragraph, and therefore we have the natural persons who occupy the senior administrative positions. who occupy senior management positions.